CandyWarehouse.com will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. Examples of such information: Name, postal address, email address, phone number, birthdays, and product commentary.
CandyWarehouse.com recommends that if you are providing information on behalf of a child, that you use the child's parent or guardian's email address and that you have the permission of that child's parent or guardian.
1. We collect contact information from you (such as your name, email address, and phone number) on our website when you use the "Contact Us" or "Track" forms on our website. We use this information to directly respond to your inquiries or to track and show you the status of your placed order.
2. When making a purchase, signing up for our newsletter, or joining our Candy Blog, the following information is generally collected from you: Contact information such as name, email address, billing and shipping address, and phone numbers; and financial information such as credit card number. We work with a number of third party service providers to facilitate these functions on behalf of our website. Please be aware that when utilizing these features, you will be submitting your information directly to these third party websites. Please see "Information Sharing and Disclosure" sections below for further information. This information is used for billing purposes to fulfill orders and to subscribe you to our newsletter and our Candy Blog. In providing this personally identified information to the above 3rd parties, these companies do not have any independent right to share this information. Therefore, CandyWarehouse.com governs the collection and use of this type of shared information.
When making a purchase, additional information may be requested if you are sending an order to someone other than yourself. For example, if you are sending a shipment to a friend, you will be providing that friend’s shipping address and phone number so that we may fulfill this request. The friend’s information is not used for any secondary purposes.
You have the option to create an account on the website. You can make updates, changes or deletion to your information within your account at any time if logged in to your account on the website. You can also request changes, updates or deletion of your account by calling Customer Care at 310-343-4099 or via email at customer email@example.com.
If you connect your Facebook account to CandyWarehouse.com, we will make available and/or share your Facebook username and your Facebook profile picture to other CandyWarehouse.com users. Further, CandyWarehouse.com users may be able to view your profile and shopping activity on CandyWarehouse.com. A subset of your user activity on CandyWarehouse.com will automatically be shared to both your friends on Facebook and with your Facebook friends on CandyWarehouse.com.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.
If you wish to opt-out of any of our newsletters or promotional emails, please see the "Choice and Opt-Out" section below.
Based upon the personally identifiable information you provide us, we will send you order confirmation and order shipment status emails. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. As these communications are service related, and not promotional in nature, generally you may not opt-out of these emails.
Information Sharing and Disclosure
Aggregate Information (Non-Personally Identifiable):
CandyWarehouse.com may share non-personal aggregate, or summary, information regarding its customers with partners or other third parties, but CandyWarehouse.com does not share any information at the individual customer level.
We do not link aggregate user data with personally identifiable information.
Personally Identifiable Information:
We DO NOT Share Personally Identifiable Information with Third Parties for their promotional purposes or in ways other than listed below in this privacy statement.
Agents and Service Providers:
We use a credit card processing company to bill you for goods and services and a shipping agent to fulfill delivery of goods. Other service providers include our web hosting company that provides the blog on our site and an email service provider that facilitates our newsletter e-mailings. These companies do not retain, share, store, or use personally identifiable information for any other purposes.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to prevent credit card fraud.
We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s "help" file.
We set a persistent cookie to store your items placed in your shopping cart, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Third Party Cookies
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by CandyWarehouse.com. Please be aware that we, CandyWarehouse.com, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Social Media Widgets
If you make comments on the CandyWarehouse.com blog, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
The security of your personally identifiable information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our order forms, hosted by Yahoo Store, we ensure our store provider encrypts that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at firstname.lastname@example.org.
In the event CandyWarehouse.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personally identifiable information.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.
215 S. Douglas Street
El Segundo, CA 90245